FAQ

Where are you located at?

We used to be located inside of White Cottage Mercantile but we have since went online only to be available to our customers 24/7! 

Do you offer local pick up?

Yes! We offer local pick up at White Cottage Mercantile in Center, Texas. We have a pick up shelf here for our locals convenience! 

I am not local, do you ship?

Yes, we print and ship daily!

I need to make a return, how do I do that?

No problem, see our return policy here: https://raesterling.com/policies/refund-policy

Will I get my money back if return a product?

We only issue store credit via a virtual gift card, this is a special code sent to your email to apply at check out at a discount code. 

Do you print the shirts yourself?

YES! we have a commercial grade DTF printer that we use to print the designs and press them onto shirts. Our prints are held to a high standard and we complete a quality inspection on each garment before sending it out of our warehouse.

Can I order custom shirts?

Yes, send us an email to inquire shopraesterling@gmail.com

I am a retailer, do you offer your tees and sweatshirts at wholesale?

Absolutely we do! Check out raesterlingwholesale.com

What is your Turn around time?

We offer a 5-7 business day turn around time - all of our products are considered pre orders.

Do you take rush orders?

Not at this time - will update if we choose to in the future!